Terms & Conditions

 

Placing an Order:
           All orders should be placed a minimum of 24 hours in advance of the required delivery date. 


Changing an Order:
          SweetNothings does not allow orders to be changed or cancelled after 8:00 a.m. on the requested delivery date, or within the seven days prior to Christmas, Valentine's Day, Mother's Day or Fathers Day - because of our extremely high volume of orders during these times.

Pricing:
          Prices shown beside the product images are the base price for the item.   Unless otherwise specifically indicated, all prices on this website are in Trinidad and Tobago dollars (TTD).

Payment:
          For orders below $1000 TTD, cash payment can be made upon or before delivery.  For orders totaling $1000 TTD and up, a 50% down payment must be made in cash with the balance to be paid upon delivery.

Delivery:
          SweetNothings provides delivery service to all our customers to most parts of the country. We deliver free to certain areas, but others may incur a delivery fee.  Contact us to find out if we deliver free to your area! SweetNothings will guarantee delivery on the date requested. However, we are not able to guarantee a specific time of delivery. Remote or rural areas may require additional delivery time. If your order is for delivery on a Holiday or during peak seasons, we recommend that you order at least 5 days in advance of the occasion due to the high volume of orders.


Proof of Delivery:
          We collect a signature from the recipient upon delivery. Recipients are required to be available to receive orders otherwise orders will be left with the closest neighbor for home deliveries or co-worker if delivered to the office.

We are not responsible for:
       *  Unsuccessful deliveries arising from the recipient not being present at time of delivery at the address supplied by the sender.
       *  Distressed fruit and chocolate due to lost time on an incorrect delivery address supplied by the sender.
 

Allergy Warning!:
          Some of our products may contain nuts. SweetNothings is not responsible for and shall not be held liable for allergic reactions caused by the nuts or other products such as chocolate contained in our edible arrangements.  Please note that latex gloves may also be used in the preparation of the bouquets.

Accessories:
          Our products contain wooden and/or plastic picks, [skewers] which are not suitable to be managed by children or handled inadequately. Adult supervision is recommended. SweetNothings is not responsible for and shall not be held liable for accidents resulting from improper use of the picks or any other accessory included in our designs. 

By placing an order with SweetNothings you acknowledge having read and agree to the Disclaimer and Delivery Policy.

Customer Satisfaction Guarantee:
          If for any reason the recipient should encounter a problem with our products, please contact our Customer Service at customerservice@sweetnothingstt.com