Terms & Conditions

Placing an Order:

All orders should be placed a minimum of 24 hours in advance of the required delivery date.

 

Changing an Order:

SweetNothings does not allow orders to be changed or cancelled after 8:00 a.m. on the requested delivery date, or within the seven days prior to Christmas, Valentine’s Day, Mother’s Day or Fathers Day – because of our extremely high volume of orders during these times.

 

Pricing:

Prices shown beside the product images are the base price for the item.   Unless otherwise specifically indicated, all prices on this website are in Trinidad and Tobago dollars (TTD).

 

Payment:

We use a secure and convenient online checkout for purchases. Our online processing merchant, First Atlantic, offers a seamless and encrypted experience for shoppers. No fees are absorbed by the customer.

 

Delivery:

SweetNothings provides delivery service to all our customers to most parts of the country. Delivery fees are available upon checkout. SweetNothings will guarantee delivery on the date requested. However, we are not able to guarantee a specific time of delivery. Remote or rural areas may require additional delivery time. If your order is for delivery on a Holiday or during peak seasons, we recommend that you order at least 5 days in advance of the occasion due to the high volume of orders.


Proof of Delivery:

Delivery:
Sweet Nothings Edible Arrangements provides delivery service to all our customers to most parts of the country. All deliveries MUST be signed for.

  1. SweetNothings provides delivery service to all our customers to most parts of the country. Delivery fees are available upon checkout. SweetNothings will guarantee delivery on the date requested. However, we are not able to guarantee a specific time of delivery. Remote or rural areas may require additional delivery time. If your order is for delivery on a Holiday or during peak seasons, we recommend that you order at least 5 days in advance of the occasion due to the high volume of orders.
  2. Sweet Nothings Edible Arrangements will not be held liable if a recipient is not present at the requested delivery location once the requested item(s) is out for delivery or at the delivery location.  It is the Customer’s responsibility to ensure that the recipient will be present at the specified location on the required date
  3. If a recipient is not present at delivery location:
    1. The item(s) will be left at the delivery location once permission is received from the Customer  OR
    2. The item(s) will be brought back to Sweet Nothings Edible Arrangements to either be collected by the customer (or any individual designated by the customer) or re-delivered at the expense of the customer.
    3. If a Customer is not able to collect a requested item(s) on the specified date, the item (s) can be collected the following day unchanged. Once the item(s) has passed the specified “best before” date, the item (s) will be discarded.  Any item(s) to be re-made due to non-collection or inability to be delivered before the “best before” date will be subject to an additional 50% charge.
    4. Sweet Nothings Edible Arrangements will not be liable for loss/damage of any additional items given to the company to attach with delivery.

 

Allergy Warning!

Some of our products may contain nuts. SweetNothings is not responsible for and shall not be held liable for allergic reactions caused by the nuts or other products such as chocolate contained in our edible arrangements.  Please note that latex gloves may also be used in the preparation of the bouquets.

 

Accessories:
Our products contain wooden and/or plastic picks, [skewers] which are not suitable to be managed by children or handled inadequately. Adult supervision is recommended. SweetNothings is not responsible for and shall not be held liable for accidents resulting from improper use of the picks or any other accessory included in our designs.

By placing an order with SweetNothings you acknowledge having read and agree to the Disclaimer and Delivery Policy.

 

Customer Satisfaction Guarantee:
If for any reason the recipient should encounter a problem with our products, please contact our Customer Service at customerservice@sweetnothingstt.com